Ever realized that Instagram has around 375 million monthly direct message users? That’s just proof of how much folks love this feature. But let’s face it- when you’re hit with the “Instagram failed to send message” issue, it’s like a mini frustration explosion.
However, take a breath, because this problem isn’t an unsolvable puzzle. In this blog, we’ll dive into what the Instagram error message means and, more importantly, how to fix it. So, hang tight!
Why Instagram failed to send message?
If Instagram DMs not working, there could be a bunch of reasons. You can check one by one to see which one caused the issue. Let’s explore all possible reasons causing Instagram direct message glitch.
#1. Connection issues
Your Instagram messages not sending? Whether your Wi-Fi signal’s acting up or your mobile data is struggling, a poor connection is the first suspect!
How to fix it?
In case your Instagram messages not working because of connection issues, you just need to check your Wi-Fi or data connection and make sure you have a stable network.
Or, you can toggle your airplane mode on and off to restart your connection.
#2. Instagram is down
While it’s rare, at times, Instagram servers are down and you can’t do anything during this time.
How to fix it?
If Instagram messages failed to send, you can quickly check them using down-checker websites like Datadog or Downdetector. Otherwise, you could just wait and try sending your message later.
#3. The app is outdated
Sometimes an old version could cause messages to fail to send on Instagram.
How to fix it?
To fix the problem, just head over to the Google Play Store or the App Store and update the app to the latest version.
#4. You’re blocked
Sometimes, it’s not you; it’s them! If Instagram failed to send message to one person, there might be one reason: That person has blocked you.
How to fix it?
Fortunately, there are lots of methods to know if someone blocked you on Instagram. For example, you can search for their accounts. If you can’t find them, they have probably blocked you.
#5. You’re banned
Want the lowdown on Instagram rules? It’s a smart move, really. If you go around sending spam messages, bulk DMs, or get reported, your account might end up banned. And guess what? No direct messages anymore!
Looking to sidestep Instagram bans while sending mass DMs? Give AiGrow’s Mass DM service a shot.
How to fix it?
If your Instagram direct messages failed to send, you should make sure this is an Instagram ban. The good news is that Instagram will notify you through notifications or emails if blocked. It usually takes about 24 hours to a few days to remove the ban. Then, wait till it’s over!
Instagram failed to send message: Try these fixes
Now you’re in the know about why Instagram message failed to send. You’ve got a bunch of easy fixes under your belt. But hey, if you’re facing the issue of Instagram messages not showing, there’s more to explore. Let’s dig in.
#6. Restart the app
Whether you’re dealing with a “failed to send message Instagram group chat” or a one-on-one chat, a simple restart can often fix the issue. Close the app on your phone and the background, and reopen it. If you failed again, jump to the next trick.
Also read: How to check messages on Instagram?
#7. Clear the app cache
When your device gets bogged down with too much data, those pesky bugs start making an appearance. If there was a time when you failed to send message on Instagram to everyone, consider giving your cache a clean-up.
How to clear Instagram cache on Android
Let’s walk through the steps to clear the cache on Android devices:
- Go to your device settings and scroll down to apps.
- Run through the apps and tap on Instagram.
- Now, click on Storage.
- Tap on Cache and delete it.
How to clear the cache on iOS
To delete Instagram cache on your iPhone device, follow these steps:
- First, open the Setting App.
- Then, go to General, iPhone Storage, and browse down to find Instagram.
- Here, you have two options. If you want to clear the cache without deleting the app, tap Offload App and Reinstall App to re-download it.
- If you want to clear the cache by deleting the app, just click on Delete App.
#8. Log out of Instagram and log in again
still scratching your head over why does it say failed to send message on Instagram? Don’t worry; here’s another easy fix to consider. Follow these steps:
- Go to your profile.
- Tap the three-line icon in the upper-right corner.
- Choose Settings and Privacy.
- Scroll down to the bottom and tap on “Log Out.” You can even decide to sign out of all your accounts.
#9. Remove unauthorized apps from your phone
Why can’t I send message on Instagram? At times, using unauthorized apps can lead to issues. It might sound a bit weird, but that’s the truth.
Some third-party apps are to gain followers or likes (though not real ones), but you won’t find them on trustworthy places like Google Play or the App Store. Since Instagram doesn’t back these apps, they could mess with your features. It’s best to get rid of them ASAP to play it safe.
So, is there any safe alternative?
Sure thing! AiGrow is a fantastic alternative. It’s all about real and genuine growth. With AiGrow, you’ll see actual followers because a dedicated account manager (yes, a human, not a bot!) is behind the scenes, taking care of your account.
Plus, they use manual strategies like hashtags and locations to attract followers. Ready to see your numbers rise? Sign up for free today!
#10. Contact Instagram help
All those fixes didn’t work? Pity! It’s time to go directly to Instagram and report the problem. It’s easy, just shake your phone. Once this message shows up, hit the blue rectangle.
If you want to include any further details, select the first option, add your document or screenshot, and tap send.
Why I failed to send voice message on Instagram?
On top of the various reasons for “Instagram failed to send message,” here’s another one: the situation where you can’t send a voice message on Instagram. The twist? You might’ve simply forgotten to let Instagram access your microphone.
To allow Instagram access to your microphone on Android devices:
1.Go to your device settings ≥ Apps ≥ Instagram ≥ App Permissions.
2. Then, tap on the Microphone.
3. Now, select the option you’d like and it’s done!
If you’re an iPhone user, simply open Settings ≥ Instagram ≥ tap on Enable Microphone.
How to reply to a message on Instagram?
Great news! Instagram now allows you to reply to a specific message in your DMs. To make it happen, just follow these steps:
In your chat, hold your finger on the message and swipe to the right. Or, you can tap and hold the message, then select the “reply” option. For a visual walkthrough, watch the video below.
How to reply to Instagram messages
FAQs on Instagram failed to send message
Now it’s time to explore a few questions about Instagram failing to send DMs.
How can I update messaging on Instagram?
To update messaging on Instagram, go to your profile and open Settings and Privacy. Right at the top, you’ll find Update Messaging. Tap on Update at the bottom and it’ll be updated.
Updating Instagram messanger
Why can’t I reply to a specific message on Instagram (iPhone & Android devices)
If you’re unable to reply to a message, a few scenarios might be at play:
- This feature might not be accessible in your region yet.
- Your Instagram app could be an outdated version.
- Poor internet connection could be causing the issue.
- It could simply be a temporary glitch.
Why can’t I send pictures on Instagram DMs?
In addition to the reasons mentioned above, two key factors are a weak internet connection and the file format. Before sending images, double-check that they’re in the correct format (such as JPG or JPEG).
How long does Instagram block you from messaging?
Instagram action block usually takes 24 hours. However, if you keep violating Instagram guidelines, it will last a few days. It’s important to note that you can only send 50-100 DMs a day.
