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Why has Instagram Direct Message disappeared?

Having billions of users, Instagram is the most popular social network that people join every day. From the day it started working, Instagram has added so many new and amazing features that help to attract more people all around the world. Instagram’s direct messages are one of the best features of Instagram. Sometimes you may find an Instagram direct message disappeared without knowing the specific reason. In this article, we want to find out the potential reasons for disappearing direct messages.

If you want just a tool to save your all chats to your email inbox, AiGrow has this feature for free.

Instagram Direct Message Disappeared

Think that you are chatting with an Instagram user and leave the chat for a while. Then when you reopen the app to see whether you have new messages from or not, you’ll find your messages disappeared.  This may happen to all Instagram users. But the question is why an Instagram direct message disappeared? Actually, this may have so many reasons that we will review in the following.

1. Blocked by an Instagram user

One of the main reasons that Instagram direct message disappeared is that the other recipient that you were chatting with, has blocked you. Actually, this is one of Instagram’s privacy policies that help users protect their privacy whenever they want. When a user blocks another user, Instagram prevents both sides from accessing messages and chats. Therefore, when you are blocked or even you have blocked a person, you cannot see the conversation in your direct messages inbox.

To block some on Instagram, click here.

2. Unsending the message

If you noticed that one or some of the messages you have received (and not sent) has disappeared, there is a probability that the sender of the messages has unsent them.

This Instagram feature is really useful because you may have sent a DM by mistake. So you can easily delete it before seen. But you can use this feature differently. Imagine that you have sent some messages that you regret sending, and you don’t want to block that person or deactivate your account. Therefore, you can simply unsend your messages to keep your privacy. Moreover, it can be good to mention that you can unsend messages of all times, but there is no way to delete all of them at once.

So, if you notice that all the messages from a person have disappeared and your own messages are still there, and the other person has not blocked you, probably the messages have been unsent by the other user.

3. Received a disappearing message

An amazing Instagram feature is disappearing messages. Disappearing messages are messages that include photos or videoes. As we can understand from its name, it disappears after a while. Actually, when these messages disappear, they are just expired and you can not open the image or video anymore. But remember that you can see that you have received one of them before.

If you want to know how to send disappearing messages, click here.

4. Deactivated account

Another reason for Instagram direct message disappeared is that the person that you have chatted with, has deactivated account permanently. When you delete your Instagram account, all the data will be stored in your account. But they will be deleted permanently for other users. By deactivating, people cannot see your profile, follow or unfollow you, and sent messages to you. But, You can still see Instagram deleted accounts messages. You will not be able to see the profile name, but you can find the conversation with the “Instagrammer” id. Therefore, if your friend has deactivated their account, you can access their messages but not with their id. So, this means that the messages have not been disappeared, and you can still see them.

If you want to have all your direct messages always archived and access them easily, Sign Up here to access them forever for Free!

If you want to delete your Instagram account permanently, follow this link.

Update August 2020:

there is another scenario that may have caused this problem for you:

  • Your Internet Connection may have a problem

Weak Internet connections have always been the reason behind unexplainable events.

You may have experienced times when you see a message notification, but there is nothing new on your chatbox.

You can solve this problem by refreshing your page or even changing your location.

You can also try using a VPN, this is a common problem in some countries.


In conclusion, if you find Instagram direct message disappeared, you can check the potential reasons to know what exactly happened. If you can see the conversation and just some of the DMs you have received are disappeared, the other recipient in the chat has deleted messages using the unsending feature. On the other hand, if you cannot access the conversation and you can’t find the person by search, maybe you are blocked from following them. And finally, if you can see the conversation with “Instagrammer” id, the person you were chatting with has deactivated their account.

If you want just a tool to save your all chats to your email inbox, AiGrow has this feature for free.

View Comments

  • do dms get deleted for me if i temporarily deactivate and then reactivate my account? or will it show my instagrammer ID to others until i reactivate?

  • None of the above reasons fits.

    Only my last reply to several people are showing up on the chat history. They have not blocked me. They ca not delete the things I have written, but its gone. They’re profiles are not de activated. And this concerns several of my dialogues.

  • Hopefully you see this and have an answer. Recently, an entire conversation disappeared from my DMs from one use. I had "restricted" that user, but was not deleting the messages of blocking the user. The conversation had be in my "requests" folder. I just went to look at that conversation and the entire thing was gone, BUT the user is still on instagram; they did not block me. As far as I know, I did not accidentally delete the conversation either. Any idea if the other user was able to delete a months-long text thread? thanks!

    • Hi Katie O,
      If you didn't have even one single word on this conversation, they could easily delete it by unsending all the messages. Because it seems that the other user hasn't blocked you. So there aren't many explanations for what happened to you. As I said, it's just unsending that could do the job with your scenario.

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