FAQs
Our platform is an Instagram growth tool. What the system does is to grow your Instagram account. It will be managed by an account manager features for acquiring followers, generating more likes, comments, and more. You upload your account and use our features to gain a larger audience base. AiGrow does have the following services:
Growth (Manual growth)
Direct Messaging used to know as DM
Scheduler
Multiple Links in Bio
Reward Post
Content Creation(Pro – Managed Plans Only)
AI-Powered Hashtags, Competitions, Locations Research( Pro – Managed Plans Only)
Not sure how to get things started? Don’t worry – we got you covered!
You only need to see what you are looking for in your account. Choose a route to initiate your journey with AiGrow.
After Signing up on AiGrow, you will be brought to your dashboard.
Then click on Upgrade at top of the page and choose the package which suits your needs most.
By the way, If you have any more questions, please email us at support@aigrow.me
Of course, we are aware that managing an Instagram account with high standards takes a lot of time and energy.
As AiGrow, we are helping different agencies to spend that time on other aspects of their business for maximum results.
AiGrow’s Pro- Managed plans are the only solution on Instagram, which offers a guaranteed result. Once you subscribe to them, You will schedule a call with one of our customer success representatives and your dedicated account manager, They will get to know your business and your targeting plans.
We will then run activities based on your preferences and generate exposure and awareness for your account.
This way, all the followers you will bring to your page will be REAL plus organic and will be the kind of people who are interested in your Instagram page.
Depending on the plan you choose for your Instagram account(s), We guarantee the number of new followers you gain. If you select our PRO-Managed method, We will ensure 300 up to 500 FOLLOWERS every month.
These followers are followed up based on your preferences. They are REAL, Organic followers, and are all interested in your Instagram account’s category/niche.
With the Managed plans that are customers favorite, You will get a dedicated account manager who will help you on both your posts and also your guaranteed new followers.
he will also help you with premium features such as scheduling and direct messaging as well that help you grow better and faster.
However, If you are using the Essentials /Post Plus plans, We can’t guarantee any specific number of followers because these are the people who just have been motivated by your punctual contents.
However, our tools can only give you an extra hand to grow your account better:
The Auto Response feature allows you to automatically respond to comments left on your posts.
You can create multiple auto responses to be used in rotation. Using more than one auto response makes your responses more believable and less likely to be flagged by Instagram.
Why use it?
Being able to automatically respond to comments serves two main purposes:
- You make the people who left the comments on your post feel acknowledged and appreciated
- You quickly double the amount of engagement each one of your posts receives
The more engagement your posts receive (engagement meaning comments and Likes), and the quicker your posts receive it, the more likely you will show up in the top posts when people search for hashtags connected to your posts.
Example
Let’s say you create a post with the hashtag #instagrammarketing.
If your post using #instagrammarketing receives more Likes and comments than the majority of other posts using #instagrammarketing, you’re going to show up front and centre when people search the hashtag #instagrammarketing.
High post engagement is how you get your posts into the top search results for a specific hashtag.
The more of your posts that rank high for their hashtags, the more visible you become. The more visible you are, the more people will visit your channel and ideally choose to follow you.
Auto response comments are your way to more appreciative followers and higher visibility for your channel.
If you have any more questions, please email us at support@aigrow.me.
When trying to overcome a security checkpoint on AiGrow, you will be asked to provide the verification code sent to you by Instagram through email.
If you are not receiving the email from Instagram with the required verification code, the email is likely being sent somewhere other than your primary inbox.
Make sure you have entered your email correctly, then check other folders in your Email as well(Primary, Social, Promotions, and spam are all the folders you have)
Once you have located your email, open it, and look for the provided code. It should look like this:
If you have any more questions, please email us at support@aigrow.me.
When trying to overcome a security checkpoint on AiGrow, you will be asked to provide the verification code sent to you by Instagram through email.
If you are not receiving the email from Instagram with the required verification code, the email is likely being sent somewhere other than your primary inbox.
Make sure you have entered your email correctly, then check other folders in your Email as well(Primary, Social, Promotions, and spam are all the folders you have)
Once you have located your email, open it, and look for the provided code. It should look like this:
If you have any more questions, please email us at support@aigrow.me.
If after posting on Instagram, whether through AiGrow’s content scheduler or just manually through Instagram, you are all-of-a-sudden not able to edit or add captions, there may be several reasons why.
First off, here’s how to add/edit comments/captions on an unrestricted account as explained by Instagram:
How do I add, edit, or delete the caption of an existing post?
If problems continue to persist, here are some possible solutions:
1. Vary up your captions — repeating your captions (and comments) can sometimes result in Instagram flagging your content as spam and possibly even having a temporary ban placed on your account.
2. Don’t drop your links everywhere — if Instagram deems your engagement (comments, DMs, etc.) as purely promotional, you may get hit with a temporary ban.
3. Watch your post frequency — if you begin posting at a substantially higher rate than you typically post, or post beyond an undisclosed daily/weekly/monthly limit, Instagram may see that as fishy and temporarily ban your account.
AiGrow offers regular analytics surrounding the most anticipated aspects of Instagram growth.
If you’re registered to one of the Managed packages, you will be updated through an email weekly from aigrowmanaged@gmail.com to see your states.
AiGrow provides you with the ability to specify exactly who you would like to mass message based on such parameters as:
- Connection to a competitor (follower, for example)
- People using specific hashtags
- Location
For example, if you run a business dealing with vintage clothing and you would like to expand your presence on Instagram, you might set your parameters to:
- Tag: a hashtag like #vintageclothing or #vintageresale. Directs AiGrow only to interact with accounts using these hashtags.
- Location: depends on where you are located and/or are willing to ship to.
If you are based in Canada and do not offer shipping outside of Canada, then you might set your location to “Canada”. If you ship only to specific countries, you can direct AiGrow only to interact with people in those countries.
- Account: any established vintage clothing IG account who might have followers that would be interested in your product.
Keep in mind that we will handle all these for you with the help of your dedicated account manager.
AiGrow does not have access to anyone’s password and never has anything to do with resetting the Instagram account’s passwords.
We warn you that doing similar activities as you have set on AiGrow (such as likes, comments, follow and unfollow) while AiGrow is running may lead to Instagram requesting that you change your password. To avoid this, leave these activities to AiGrow and only focus on maintaining your page with great content and responding to your fans’ comments/likes/DMs.
For best practices on automatically sending DMs, follow the instructions detailed here to win over loyal followers and eventually clients.
And click here, if you would like to know how to use Instagram Direct Messages and avoid any chances of Instagram temporarily blocking your account.
If you still need help, please email us at support@aigrow.me
When adding your Instagram account to AiGrow, you may run into Instagram’s “2-Factor Authentication” question (only if you have it activated). In this case, follow the steps below:
1- Deactivate 2-Factor Authentication from your Instagram app by going into your settings, or
2- Receive the code either by email or by text and enter it into our prompt.
If you still need help, please email us at support@aigrow.me
We do not process cancellations through the webchat. So, Please refer to your AiGrow account dashboard in the subscription section and submit your cancelation request from there.
If that did not work, please contact us through an email subjecting the cancellation.
However, we require a 30-day notice before we can cancel an account. Therefore your subscription will continue for another 30 days before full cancelation. You will not receive any refunds if you cancel your account.
You can delete your IG account from AIGrow by selecting the DELETE ACCOUNT option, it is located in the small menu from your IG account profile (in the AIGrow dashboard).
AiGrow will keep their data safe and secure to improve its platform. So, deleting the AiGrow account is not possible.
Our live chat is available 24-7 a week. AiGrow Support Team will help you if you provide enough information.
Please specify your email address, Instagram ID, AiGrow ID, plus the type of subscription you have already. If you have a trial, say I have a trial active on my account.
While adding your Instagram account to AiGrow you might run into a typical Instagram check-point verification question. Basically, Instagram wants to see if you are the owner of the account. When this happens, you will receive a prompt on your Instagram account in the app asking you if it was you trying to log in.
Solution:
1- Either Go back to your Instagram app which is logged into the same account and when you see the page demonstrated in the link below, hit “This was me”. (Recommended Solution)
2- or try to add your account to AiGrow again after 24 hours and Instagram will hopefully automatically let you add your account.
If you need further help, you can always email us at support@aigrow.me
You can add and manage an unlimited number of accounts.
After your free trial, the number of accounts you can run depends on the plan that you have purchased.
In tier Post Plus: you pay only for 1 account for 1 year and receive a 20% discount. You also get a 5% off the extra account to be run in your dashboard for 1 year.
In tier Essentials: you pay only for 1 account for 6 months and receive a 10% discount. You also get a 5% discount account to be run on your dashboard.
In tier Pro – Managed & VIP – Managed: you pay only for 1 account each month and receive no discount.
You can also add an account at any time and the FREE TRIAL starts on that account once added.
If you still need help, please email us at support@aigrow.me
AiGrow will never message other accounts unless you use one of the messaging options.
Go to the DM dashboard to set up your DMs to be sent to a targeted audience. Your target audience can include:
New followers,
Existing Followers,
A custom list of users,
Followers of your competition accounts, or
Users who have used a specific hashtag
For the last three choices, please contact our support team at support@aigrow.me
AiGrow acts as an Instagram assistant and requires access to your Instagram account in order to connect with potential followers, and message them on your behalf based on your messaging settings.
No! As explained in-depth in our article “62 Proven Ways to Grow Your Instagram Followers in 2018“, we actually recommend that you spend quality time working on great content so new and existing followers remain engaged and active. You no longer have to like, follow, or comment on posts from other users since AiGrow does all that heavy lifting for you.
You can upgrade or downgrade your account at any time. In addition to changing the account status, you can also add more Instagram accounts so that you can manage them all through one dashboard. Click on the upgrade option under your account settings, or contact AiGrow customer support at support@aigrow.me.
AiGrow provides simple and transparent pricing options starting from a basic monthly account fee for one Instagram account and ranging to our Pro package that provides discounted pricing and access to up to 3 accounts.
Visit pricing for more information, or
To purchase an AiGrow package:
- Sign up on AiGrow.
- Click on “Upgrade” in your dashboard or click on the upgrade option under your account settings
You can also contact us at support@aigrow.me
AiGrow is a legitimate Growth service with many respectable customers.
It is following every single rule of Instagram and also the online business.
unfortunately, the internet is filled with people who do their business the ugly way.
we are aware of some negative content and reviews about AiGrow published by shady people and shady websites
If you ever faced a negative comment about AiGrow anywhere on the internet, make sure you check both the website and the publisher to see if they are valid and trustworthy.
Also, keep in mind that AiGrow is using every single opportunity to prove its trustability from free trial packages to fast support services.
with all the things said, if you ever faced any question or doubt in AiGrow and its good intention, don’t hesitate to contact our support team.
Certain actions can make it unlikely for us to reach our estimated goals. These situations are listed below:
1) Aftereffect of Contests / Promotions / Give-Aways
We have seen many of our customers running promotions, giveaways, and even contests to boost their growth speed.
These are examples of different great methods to grow your page.
but after the contest/promotion/giveaway ends, there is a great wave of unfollowers, and unfortunately, it greatly impacts our follower growth numbers.
here is a quick example:
- Client runs a giveaway that requires users to follow their account.
it is a successful strategy and at the end of the month client gains lets say +3,500 new followers
- after that time many of those new followers will inevitably unfollow the account because the giveaway is over.
- The numbers will drop 3,000.
Now you may assume that this 500 difference is the number of new followers that AiGrow has brought for you.
But the actual results are not linear.
AiGrow may have gained you more than 500 new followers but the after effects of the giveaway has caused a serious drop in numbers
2) Client Inactivity
We respectfully ask our clients to perform the following activities to assist us in growing their page:
- Posting high-quality images
Instagram doesn’t favor the inactive accounts and there are even some users that do not follow you if you don’t have a recent post.
For the best results, we ask our clients to upload 30 images per month(1 per day) because we have come to the conclusion that the Instagram algorithm considers them an active account and favors them above all.
But if you can reach this number a number of 20 posts per month would do fine.
- Responding to Comments
If you are looking to grow your account, it is necessary to be engaged with your followers. Therefore, please do your best to reply back to your followers that are liking, commenting, or even asking questions about you or your product through DMs.
Keep in mind that the more engaged you are to your followers results in them to be more engaged as well.
- Client Interference
We respectfully ask our clients to withdraw engaging in any follow/unfollow activity.
We are doing our activities based on our schedule and we do not want to surpass Instagram’s follow/unfollow limit.
Since our team is performing these activities on your page, we are assuming we have all responsibilities in this area.
When a client starts doing these activities we are limited and cant use our full growth potential.
- Password Changes
Ifl you are using our Pro/Vip packages, we respectfully request to be fully informed about any password changes.
If you change your password, it is undeniable that we cannot work on your account anymore.
Please keep in mind that losing only 2 business days in a month(only 22 business days remaining) means that we may lose 10% of our activity in that month, which can seriously impact our results.
No, our team focuses on gaining new followers for you.
although getting more exposure will probably increase your likes, but it is mainly based on metrics we cannot control.
these are the most important factors to help you get more likes:
- Posting high-quality photos
- number of posts per month(1/day for maximum results)
- having a good interaction with followers(Liking, answering their DMs, comments, etc).
- Type of account ( in some industries and businesses you can’t expect a large number of likes, for example, a gas station)
AiGrow’s Managed plan is the only solution on Instagram, which offers a guaranteed result. Once you subscribe to one of our Managed plans, schedule a call with us. One of our customer success representatives and your dedicated account manager, who will get to know your business will reach yours. However, a second approach is to leave your WhatsApp number in the email.
We will then run activities based on your preferences and generate exposure and awareness for your account.
This way, all the followers you will bring to your page will be REAL and will be people interested in your Instagram pag
AiGrow guarantees your growth. Whether you’re a small business owner or a big brand or even it’s your personal page, You will get a live session with your dedicated Instagram manager, who will help you specify your targets based on location, Hashtags, Influencer, or even competitor accounts.
Your dedicated account managers are Instagram gurus who have helped more than 100K individuals and businesses to grow their Instagram accounts.
After subscribing to the Managed plan, You will schedule a call with one of our customer success managers and your dedicated account manager.
These Instagram experts will help you setup your account, get your targeting plans, get your ideas about growth, and much more.
After that, our team will get started and start growing your account(s).
After the meeting and based on your provided pieces of information, our team of experts will use our AI-generated information to identify specific accounts that are in your niche.
These types of accounts are the ones who are most likely to follow, interact, and even purchase from you.
And as our next step, our team of human experts will target those accounts.
Here are some (not all) of the tactics they use:
- Targeting
- Follow/Unfollow
- Liking
- DMing
- Commenting
You will also get reports on your growth weekly.
Yes!
It all depends on your preferences, If you want to, We will post and schedule your Instagram contents in form of posts/stories/IGTVs.
You can provide us with your content and we will schedule it for you. We can also help you come up with ideas and generate content for your Instagram account. We are creative assistants and we can help you in that regard as well
Please connect your Instagram exactly the way shown in the tutorial below.
https://youtu.be/eXuTVlOb6VE
If you are receiving the location error too please make sure your two-factor authenticator is off while connecting. See the tutorial below to see how you can do it within the Instagram application.
https://youtu.be/1uinupHAXzM