Terms of Use

Last updated: July 5, 2026

These Terms of Use (“Terms”) govern your access to and use of the aigrow.me website, account, and services (“Service”) provided by aigrow.me (“aigrow”, “we”, “us”, or “our”). By creating an account, subscribing to a plan, or otherwise using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. About the Service

aigrow.me provides organic growth and account management services for Instagram and TikTok, along with related content, scheduling, and analytics tools. Our services may be delivered through a combination of software tools and a dedicated management team, depending on the plan you choose.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. By using the Service you confirm that you meet this requirement and that the information you provide is accurate and complete.

3. Accounts

• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You agree to provide accurate information and to keep it up to date.
• You must notify us promptly of any unauthorized use of your account.
• You are responsible for the social media accounts you connect and for having the authority to grant us access to manage or grow them.

4. Plans, billing, and renewals

• Subscriptions. Paid plans are billed in advance on a recurring basis according to the plan you select, until you cancel.
• Automatic renewal. Subscriptions renew automatically at the end of each billing cycle at the then current rate, unless you cancel before the renewal date.
• Payment. You authorize us and our payment processors to charge your chosen payment method for all fees due. If a payment fails, we may suspend or limit your access until payment is resolved.
• Price changes. We may change our prices from time to time. Any change applies to future billing cycles and we will provide notice where required.
• Taxes. Fees are exclusive of taxes unless stated otherwise, and you are responsible for any applicable taxes.

5. Cancellations and refunds

You can cancel your subscription at any time from your account or by contacting us at info@aigrow.me. Cancellation stops future renewals, and you retain access through the end of the current paid period. Where we offer a money-back guarantee for a plan, the specific terms, eligibility, and time window for that guarantee are described at the point of purchase and apply to that plan. Except where a guarantee applies or the law requires otherwise, payments already made are non refundable.

6. Acceptable use

When using the Service, you agree not to:

• Violate any applicable law or the terms, policies, or community guidelines of Instagram, TikTok, or any other platform.
• Use the Service for spam, harassment, deceptive, or fraudulent activity.
• Upload or promote content that is unlawful, infringing, hateful, harmful, or sexually explicit involving minors.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Interfere with, disrupt, or overload the Service or its infrastructure.
• Reverse engineer, resell, or misuse any part of the Service without our written permission.

We may suspend or terminate accounts that violate these rules.

7. Third party platforms

The Service works alongside third party platforms such as Instagram and TikTok. Those platforms are controlled by their own operators and governed by their own terms and policies. We are not affiliated with, endorsed by, or sponsored by them. We are not responsible for their actions, including changes to their features, policies, algorithms, or decisions to limit, restrict, or disable any account. Your use of those platforms is at your own risk and subject to their terms.

8. No guarantee of results

Social media growth depends on many factors outside our control, including your content, niche, audience, and platform behavior. While we work to deliver meaningful organic growth, we do not guarantee specific results such as a particular number of followers, engagement levels, reach, sales, or account outcomes, except where a specific guarantee is expressly stated for a plan at the point of purchase.

9. Your content

You retain ownership of the content and materials you provide to us or authorize us to publish. You grant us a limited license to use, host, reproduce, schedule, and publish that content solely to provide the Service. You are responsible for ensuring you have the rights to all content you supply and that it does not infringe the rights of others.

10. Our intellectual property

The Service, including our website, software, branding, logos, text, and design, is owned by aigrow or our licensors and protected by intellectual property laws. We grant you a limited, non exclusive, non transferable, revocable license to use the Service for its intended purpose. You may not copy, modify, distribute, or create derivative works from our materials without our written permission.

11. Disclaimers

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non infringement. We do not warrant that the Service will be uninterrupted, error free, or secure, or that it will meet your expectations.

12. Limitation of liability

To the maximum extent permitted by law, aigrow and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or account access, arising from or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the three months before the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless aigrow and its team from any claims, damages, losses, and expenses, including reasonable legal fees, arising from your use of the Service, your content, or your violation of these Terms or applicable law.

14. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, misuse the Service, or where required by law. On termination, the rights granted to you end, while sections that by their nature should survive, such as ownership, disclaimers, and limitation of liability, continue to apply.

15. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict of law rules. You agree that the courts located in Ontario, Canada will have jurisdiction over any dispute arising from these Terms or the Service, subject to any mandatory consumer protection rights available to you in your place of residence.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and post the new version on this page. Your continued use of the Service after changes take effect means you accept the updated Terms.